Hero IT
AI & Automation

AI receptionist that answers every call — even at 2am.

A natural-sounding AI voice receptionist handles your incoming calls professionally — qualifies callers, schedules appointments, routes to the right person, and hands off to a human when needed. So you stop losing leads to voicemail.

  • Natural voice · qualifies callers · books appointments
  • Bilingual + warm-transfer to humans when needed
  • Transcripts + summaries logged to your CRM
Fixed-price quote. No surprise invoices.Calgary, AB
incoming · 7:42 PM · SaturdayLive
Caller · Mahogany area code
Talking · 1:24·Booking flow
Transcript
Caller
"Do you have anything Monday morning for a furnace tune-up?"
AI receptionist
"Yes — Monday at 9:30 or 11 work. Can I confirm 9:30 with your name and address?"
Furnace tune-up · Monday 9:30 AM
CRM updated · technician notified · reminder queued
Booked
24/7 · EN + FR
47 calls handled today
Sound familiar?

Every missed call is a customer who already went elsewhere.

Most Calgary service businesses we audit miss 15–30% of calls. Here's what we see most.

1

Missed calls mean missed revenue

Every unanswered ring is a competitor getting picked instead.

2

After-hours callers go to voicemail

And then they call the next business on the list.

3

Your team cannot handle peak call volume

Lunch rush, snowstorm, holiday — the phone never sleeps.

4

A receptionist is expensive and inflexible

$45–60k/yr plus benefits, off when sick, off on weekends.

5

Answering services do not qualify or schedule

They take messages. That's it. The lead still has to be chased.

6

Customers hate phone trees

"Press 1 for sales, press 2 for…" — they hang up.

7

Voicemails sit unreturned for hours

By the time someone listens, the lead is gone.

8

Spam and robocalls eat your team's time

Real calls drown in noise. Real callers wait longer.

What's included

Everything you'd expect,
plus what most agencies skip.

Every project includes the full list. Nothing is “an upgrade” or “out of scope” later.

Natural voice conversations

AI that sounds natural and handles complex caller scenarios — not a phone tree, not a robotic IVR.

Appointment scheduling

Books appointments into your calendar in real time using your booking rules and availability.

Lead qualification

Asks the right questions, captures contact info, and qualifies callers before handoff.

Smart call routing

Routes calls to the right person, team, or queue based on caller intent — not just menu choices.

Live handoff

When the AI hits its limits, it warm-transfers to a human with full context — caller name, intent, and conversation summary.

After-hours coverage

24/7 operation. The AI handles calls during evenings, weekends, holidays, and during your busiest moments.

Bilingual support

English, French, Spanish, Mandarin — the AI detects the caller's language and responds appropriately.

Call transcripts & summaries

Every call transcribed, summarized, and logged in your CRM with action items and outcomes.

Spam & robocall filtering

AI distinguishes legitimate callers from spam and robocalls — and blocks the noise.

Analytics & reporting

Call volume, resolution rates, common topics, missed-opportunity flags, and sentiment trends.

In the box

What you walk away with.

An always-on receptionist that captures every call is the obvious deliverable. Here's the full list of what's included.

Get a fixed-price quote
  • Call flow design + greeting + qualifying questions
  • AI configured with your services, FAQs, hours, locations, voice
  • Phone system integration (RingCentral, Zoom Phone, 8x8, others)
  • Booking calendar integration (Calendly, Acuity, Jane, others)
  • CRM logging + transcript + summary + action items
  • Live-agent warm-transfer with full caller context
  • Bilingual configuration (where needed)
  • Spam + robocall filtering rules
  • Analytics dashboard + missed-opportunity flags
  • Monthly review + tuning based on real call patterns
How we'll work together

Our process. Step by step.

A short, structured timeline with real check-ins at each step. You always know what's next.

1
Week 1

Call flow design

Map the ideal call experience — greetings, qualifying questions, routing rules, handoff triggers, and edge cases.

2
Week 1–2

AI configuration

Train the AI on your services, FAQs, pricing, hours, locations, voice, and call-handling rules.

3
Week 2–3

Integration

Connect to your phone system, booking calendar, CRM, and ticketing — calls flow data into the right systems.

4
Week 3

Launch & monitor

Go live with daily review of call recordings, transcripts, and handoffs — tune in the first 14 days.

5
Monthly

Optimize

Monthly review of conversations, knowledge updates, and adjustments based on real call patterns.

Industries

AI Receptionist for the businesses we know best.

Calgary-specific patterns, copy, and SEO baked in for these industries.

See all 35 industries
Free download
AI Receptionist Buying Guide
How to scope an AI receptionist, what to look for in voice quality, and the questions every Calgary business should ask before deploying.
Download PDF
FAQ

Questions we hear about
AI receptionist.

Don't see yours? Ask on the call. There aren't dumb questions — only ones agencies don't bother to answer.

Ask us on a free call

Calgary, AB

AI Receptionist across Calgary.

We work with Calgary businesses in every quadrant. Click a community to see how we serve it specifically.

Let's talk

Ready for one team to handle all of it?

Book a 30-minute call with our Calgary team. We'll listen, map your situation, and send a fixed-price plan within 3 business days.

Free. No sales pitch.30 minutes, max.A real Calgary human.
The Hero IT team
The Hero IT team
Typically responds in under 2 hours