Hero IT
Web & Digital

Google Business Profile that drives calls, visits, and direction requests.

Your Google Business Profile is the most powerful free marketing tool you have. We make sure it is fully optimized, kept current, and earning more calls and visits than your competitors.

  • Categories, photos, services, posts — done right
  • Review request workflows + response templates
  • Monthly insights on calls, clicks, and queries
Fixed-price quote. No surprise invoices.Calgary, AB
Your business name
4.9(218)·Service business · Calgary
Open· Closes 6pm·Mon–Fri
Profile completeness · 100%
Optimized
4.9 (218 reviews)
+47 calls this week
Sound familiar?

Your free listing should be doing more of your selling.

Most Calgary small businesses we audit have a profile that's costing them visibility every day. Here's what we see most.

1

Your listing is incomplete or outdated

Wrong hours, missing photos, no services — and Google ranks you lower for it.

2

You are not in the Google Maps 3-pack

The 3-pack is where the calls come from. Outside it, the listing barely matters.

3

Worse competitors rank ahead of you

Their listing is better optimized, not their business. Easily fixed.

4

You have far fewer reviews than competitors

Without a request workflow, the next review is always somebody else's.

5

Wrong hours, address, or phone number

Customers call closed numbers, drive to old addresses, and leave 1-stars about it.

6

Customers ask questions already on the profile

A weak Q&A and missing services section means the profile is not selling for you.

7

You have no idea what to do with Posts or Products

Sections sit empty for years. Google reads that as a less-active business.

8

Your photos are old, low-quality, or not yours

Customers judge you by these in the first three seconds.

What's included

Everything you'd expect,
plus what most agencies skip.

Every project includes the full list. Nothing is “an upgrade” or “out of scope” later.

Full profile audit & optimization

Every field, primary and secondary categories, services, attributes, and conversion points optimized — not just the obvious ones.

Categories, services & attributes

We pick the right primary category, add the secondaries that move the needle, and surface the attributes customers filter on.

Photos & video

A photo strategy that shows your actual work, your team, your space, and your products — uploaded on a regular cadence.

Review response strategy

Templates and a process for responding to every review — including the bad ones — so your responses become a marketing asset.

Q&A pre-population

Pre-populated Q&A with the questions customers actually ask, so the first answer they see is yours, not a stranger's.

Google Posts

A monthly cadence of posts — updates, offers, events — that keeps your profile active and signals freshness to Google.

Products & services menu

A complete service menu with descriptions, pricing, and photos — so the profile sells for you before the click-through.

Booking link integration

Direct booking from your profile so customers go from search to scheduled in one click.

Insights & reporting

Monthly reporting on calls, direction requests, website clicks, search queries, and what is moving the dial.

Multi-location management

For multi-location businesses, we set up the right profile structure, service-area definitions, and consistent NAP across locations.

In the box

What you walk away with.

A fully optimized, regularly maintained Google Business Profile is the obvious deliverable. Here's the full list of what's included.

Get a fixed-price quote
  • Profile audit + competitive comparison + optimization plan
  • All categories, services, attributes, and contact info filled correctly
  • Photo upload strategy + initial set of photos optimized
  • Q&A pre-population with the top customer questions
  • Review request workflow + response templates
  • Monthly Google Posts (3–4 posts/month included)
  • Products / services menu with descriptions and pricing
  • Booking link integration (where supported)
  • Multi-location structure (if applicable)
  • Monthly insights report on calls, clicks, and queries
How we'll work together

Our process. Step by step.

A short, structured timeline with real check-ins at each step. You always know what's next.

1
Week 1

Audit

We compare your profile to direct competitors and identify the highest-impact gaps — categories, photos, reviews, services, posts.

2
Week 1

Optimize

We complete every section with accurate, keyword-aligned content — categories, services, attributes, descriptions, contact info.

3
Week 2

Enhance

Photos, products, FAQ answers, posts, and review-response templates — so the profile actively converts.

4
Ongoing

Maintain

Monthly posts, photo refreshes, review responses, and updates keep the profile fresh and signal-strong.

5
Monthly

Report

Monthly reporting on calls, direction requests, profile views, search queries, and what is changing month-over-month.

Industries

Google Business Profile for the businesses we know best.

Calgary-specific patterns, copy, and SEO baked in for these industries.

See all 35 industries
Free download
Google Business Profile Buying Guide
Everything Calgary small businesses should know about optimizing GBP — and the tactics to avoid that get profiles suspended.
Download PDF
FAQ

Questions we hear about
Google Business Profile.

Don't see yours? Ask on the call. There aren't dumb questions — only ones agencies don't bother to answer.

Ask us on a free call

Calgary, AB

Google Business Profile across Calgary.

We work with Calgary businesses in every quadrant. Click a community to see how we serve it specifically.

Let's talk

Ready for one team to handle all of it?

Book a 30-minute call with our Calgary team. We'll listen, map your situation, and send a fixed-price plan within 3 business days.

Free. No sales pitch.30 minutes, max.A real Calgary human.
The Hero IT team
The Hero IT team
Typically responds in under 2 hours