Hero IT
AI & Automation

CRM setup that captures every lead and tells you what to do next.

The right CRM, set up around your real sales process, transforms how you manage leads and customers. We help you pick it, configure it, migrate into it, and get your team actually using it.

  • HubSpot, Pipedrive, Zoho, Salesforce — recommended to fit
  • Pipeline + email sync + automation foundations
  • 30-day adoption tuning so it sticks
Fixed-price quote. No surprise invoices.Calgary, AB
pipeline · this week$148k open
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JM
Jordan M. · $24k · Qualified
Last touch · 2h ago · 3 emails logged
Auto follow-up
Pipedrive · 312 contacts · 47 active deals
Synced
0 leads lost · all logged
Email + calendar synced
Sound familiar?

A CRM that nobody uses is just expensive shelfware.

Most Calgary teams we meet have a CRM but treat it like a contact list. Here's what we see most.

1

Leads fall through the cracks

No follow-up because no system reminded anyone to follow up.

2

No visibility into your real pipeline

Forecasts are gut-feel. Reviews are storytime.

3

Customer history scattered everywhere

Email threads, sticky notes, three CRMs nobody finished setting up.

4

Every salesperson does things differently

No shared playbook means inconsistent customer experience.

5

Reports take hours and never agree

You stop pulling them. Decisions get made on vibes.

6

Your CRM sits empty because nobody likes it

Bought it. Configured it the wrong way. Quietly abandoned.

7

Migrating contacts feels too painful to start

And so the spreadsheets keep growing.

8

You cannot tell which marketing drives revenue

Source attribution is missing or broken end-to-end.

What's included

Everything you'd expect,
plus what most agencies skip.

Every project includes the full list. Nothing is “an upgrade” or “out of scope” later.

CRM selection

We recommend the right CRM for your size, budget, and workflow — HubSpot, Pipedrive, Zoho, Salesforce, or another, based on fit not commission.

Pipeline configuration

Custom deal stages mapped to your real sales process — including what advances, what disqualifies, and what triggers next steps.

Contact & data migration

Clean migration from spreadsheets, old CRMs, or shared inboxes — with deduplication and enrichment.

Email & calendar integration

Two-way sync with Microsoft 365 and Google Workspace so emails and meetings log automatically — no manual entry.

Custom fields & layouts

Fields, views, and layouts that capture the data your business actually needs — not the vendor's defaults.

Automation foundations

Lead routing, follow-up reminders, task assignment, and basic workflows so the CRM does the busywork.

Dashboards & reporting

Pipeline reports, conversion rates, activity dashboards, and forecast views — so you can see what is actually happening.

Marketing tool integration

Website forms, ads, email marketing, and event tools connected so leads land with their full source story.

Team training

Role-specific training for managers and reps, recorded for new hires, with a written quick-reference guide.

30-day adoption tuning

We watch the first 30 days, fix friction, simplify what is not getting used, and make sure adoption sticks.

In the box

What you walk away with.

A CRM your team actually uses is the obvious deliverable. Here's the full list of what's included.

Get a fixed-price quote
  • CRM platform recommendation + 1-page comparison
  • Pipeline + deal stages configured for your sales process
  • Custom fields, layouts, and views for your data
  • Contacts + deals migrated, deduplicated, enriched
  • Email + calendar two-way sync configured
  • Lead routing + follow-up automation foundations
  • Dashboards + reports for managers and reps
  • Marketing tool integrations (forms, ads, email)
  • Role-specific training + recorded session + quick-ref guide
  • 30 days of adoption monitoring + tuning
How we'll work together

Our process. Step by step.

A short, structured timeline with real check-ins at each step. You always know what's next.

1
Week 1

Discovery

We map your current sales process, data sources, integration needs, and what success looks like.

2
Week 1

CRM selection

We recommend the right platform and present a 1-page comparison so you choose with full information.

3
Weeks 2–3

Implementation

Pipeline, custom fields, email integration, contact migration, and automation foundations — built and tested before launch.

4
Week 3

Training

Role-specific training for managers and reps, recorded for new hires, with a written quick-reference guide.

5
Weeks 4–7

Adoption tuning

30 days of usage monitoring and tuning so the CRM becomes a habit, not a chore.

Industries

CRM Setup for the businesses we know best.

Calgary-specific patterns, copy, and SEO baked in for these industries.

See all 35 industries
Free download
CRM Buying Guide
HubSpot vs Pipedrive vs Zoho vs Salesforce — how to choose the right CRM for your Calgary business.
Download PDF
FAQ

Questions we hear about
CRM setup.

Don't see yours? Ask on the call. There aren't dumb questions — only ones agencies don't bother to answer.

Ask us on a free call

Calgary, AB

CRM Setup across Calgary.

We work with Calgary businesses in every quadrant. Click a community to see how we serve it specifically.

Let's talk

Ready for one team to handle all of it?

Book a 30-minute call with our Calgary team. We'll listen, map your situation, and send a fixed-price plan within 3 business days.

Free. No sales pitch.30 minutes, max.A real Calgary human.
The Hero IT team
The Hero IT team
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