Hero IT
Managed IT

Every business device tracked, healthy, and ready for work.

Most Calgary small businesses have no clear picture of what devices they own, what condition they are in, or who has what. We fix that — every device enrolled, monitored, and managed from one console, instead of a forgotten spreadsheet.

  • Live inventory · Mac + Windows + servers in one console
  • Encryption, policies, and software pushed remotely
  • Lifecycle planning · no surprise hardware spend
Fixed-price quote. No surprise invoices.Calgary, AB
device console · all locationsLive
Healthy121
Aging23
Refresh due8
MBP M3 14" · ATL-082
Aisha T. · Senior Counsel
healthy8 mo
Dell Latitude 7440 · MKR-114
Mike K. · Office Mgr
aging4.1 yr
iMac M1 24" · FRD-021
Front Desk · Reception
healthy1.6 yr
MDM + RMM linked · 38 phones, 144 computers
All assets, one source of truth
Synced
144 devices · 1 console
23 due for refresh
Sound familiar?

If you cannot see the device, you cannot manage the device.

Most Calgary small businesses we onboard cannot list their own laptops. Here's what we see most.

1

Nobody knows what computers the company owns

The "inventory spreadsheet" is two years out of date and missing half the laptops.

2

Aging machines quietly slow your team down

Five-year-old laptops cost more in lost productivity than replacing them.

3

You hear about device problems too late

When a machine is on fire, the user calls. Everything else slips through.

4

New hire setup takes days, not hours

Day one is spent watching a download bar instead of doing the job.

5

Software gets installed inconsistently

Two analysts on the same team are using different Excel versions.

6

Replacements always feel like surprises

Without lifecycle planning, hardware spend lands on a credit card.

7

Remote employees fall outside your reach

Out of office, out of inventory, out of compliance.

8

Returned laptops sit in a closet, untracked

Company data, company spend, no chain of custody.

What's included

Everything you'd expect,
plus what most agencies skip.

Every project includes the full list. Nothing is “an upgrade” or “out of scope” later.

Live device inventory

Always-current inventory: model, serial, age, warranty, OS, last seen, assigned user.

Remote configuration

Push settings, security policies, and config changes across the fleet — no per-machine touch.

Health monitoring

CPU, memory, disk, battery, and system health watched continuously — problems caught before downtime.

Software deployment

Install, update, and remove apps across the fleet from one console — including line-of-business apps.

Asset lifecycle tracking

Age, warranty, and performance trends — so replacements are planned, not panicked.

Refresh budgeting

12–24 month replacement plan flagged in advance so hardware spend is in the budget.

Encryption & compliance

BitLocker / FileVault enforced fleet-wide with reporting your insurer and auditor will accept.

Remote lock & wipe

Lost or stolen laptops can be locked or wiped remotely — protect data, protect the business.

New hire imaging

Zero-touch provisioning — a new laptop boots up ready for day one without a tech in the room.

Mac + Windows + servers

One console across Windows, macOS, and on-prem servers — instead of three tools nobody opens.

In the box

What you walk away with.

A live console replacing the spreadsheet is the obvious deliverable. Here's the full list of what's included.

Get a fixed-price quote
  • Full device inventory + onboarding into RMM
  • Configuration baselines + security policies deployed
  • Disk encryption + compliance reporting
  • Software deployment + standard app catalogue
  • New-hire imaging + zero-touch provisioning
  • Lifecycle dashboard (age, warranty, refresh schedule)
  • Remote lock + wipe procedures + tabletop test
  • Health monitoring + alerting wired to support
  • Quarterly device health report
  • Annual replacement plan + budget forecast
How we'll work together

Our process. Step by step.

A short, structured timeline with real check-ins at each step. You always know what's next.

1
Week 1

Enrol

Lightweight agent installed on every device — on-site, remote, or arriving by courier — and inventory completed.

2
Week 1–2

Baseline

Configuration, encryption, and monitoring policies set to match your business and compliance needs.

3
Ongoing

Manage

Continuous monitoring, software deployment, and remote remediation keep every device healthy.

4
Quarterly

Plan

Aging devices and warranty expiries are flagged early — replacements scheduled, not surprises.

5
Quarterly

Report

Quarterly device health report — fleet condition, age distribution, upcoming replacements.

Industries

Device Management for the businesses we know best.

Calgary-specific patterns, copy, and SEO baked in for these industries.

See all 35 industries
Free download
Device Management Buying Guide
RMM tools, inventory practices, lifecycle planning, and the questions every Calgary business should ask their IT partner.
Download PDF
FAQ

Questions we hear about
device management.

Don't see yours? Ask on the call. There aren't dumb questions — only ones agencies don't bother to answer.

Ask us on a free call

Calgary, AB

Device Management across Calgary.

We work with Calgary businesses in every quadrant. Click a community to see how we serve it specifically.

Let's talk

Ready for one team to handle all of it?

Book a 30-minute call with our Calgary team. We'll listen, map your situation, and send a fixed-price plan within 3 business days.

Free. No sales pitch.30 minutes, max.A real Calgary human.
The Hero IT team
The Hero IT team
Typically responds in under 2 hours