Hero IT
Managed IT

Every device patched on time, without interrupting work.

Unpatched software is one of the top entry points for ransomware and breaches. We patch every device on your network — Windows, macOS, browsers, and hundreds of third-party apps — automatically, on a schedule that does not interrupt your team.

  • Windows + macOS + 300+ third-party apps
  • Critical patches in 24–72 hours · staged rollout
  • Monthly compliance reporting for insurers + audits
Fixed-price quote. No surprise invoices.Calgary, AB
patch console · April rolloutDeploying
Endpoint patch coverage
98.7%
142 of 144 devices
▲ 14% vs last month
Chrome 134.0.6998.118 · staged rollout
Test group · 6 of 6 stable · broad rollout 22:00 MT
Approved
CVECVE-2024-9134 · patched fleet-wide in 38 hrs2 days ago
98.7% patched
0 critical CVEs open
Sound familiar?

Most ransomware walks in through a patch you forgot to deploy.

Most Calgary small businesses we audit have a meaningful percentage of devices behind on patches. Here's what we see most.

1

Update prompts get dismissed for weeks

A small "remind me later" box becomes the largest unpatched fleet in your industry.

2

A bad update once broke things

So now nobody trusts updates — and your attack surface keeps growing.

3

Outdated software is the most common ransomware door

CISA tracks the exploits — most are months-old patches that nobody deployed.

4

Manual patching wastes IT hours every month

Touching every machine by hand does not scale past 10 endpoints.

5

You cannot tell which devices are current

Without a console, "we patch regularly" is a vibe, not a fact.

6

Critical zero-days sit for weeks

Without a fast lane, urgent patches queue behind routine ones.

7

Third-party apps almost never get patched

Chrome, Adobe, Zoom — the apps attackers actually target — fall out of date silently.

8

Cyber insurance is asking for evidence

Renewal questionnaires now want monthly patch reports, not a "yes we do it."

What's included

Everything you'd expect,
plus what most agencies skip.

Every project includes the full list. Nothing is “an upgrade” or “out of scope” later.

Automated OS patching

Windows + macOS updates deploy on a schedule that minimizes disruption — overnight by default, idle reboots only.

Third-party app updates

Chrome, Edge, Firefox, Adobe, Zoom, Slack — patched alongside the OS, not left as stragglers.

Patch testing & staged rollout

Critical patches deploy fast. Others test on a small group first, then broaden once stable.

Rollback & recovery

If a patch breaks something, we roll it back across the fleet — without touching every machine by hand.

Compliance reporting

Monthly patch status reports — exactly the evidence cyber insurers and auditors want.

Endpoint visibility

Real-time view of OS version, last patch date, pending updates, and reboot status across every device.

Vulnerability scanning

Beyond just patching — we scan for known CVEs across the fleet and prioritize the ones that actually matter.

Change window scheduling

Maintenance windows tuned to your business — no patching during the morning rush, no reboots before a board meeting.

Failure alerting

Patches that fail get alerted and resolved — devices do not fall further behind silently.

Mac + Windows + servers

One policy framework across desktops, laptops, and on-prem servers — plus the long tail of business apps.

In the box

What you walk away with.

Every device current is the obvious deliverable. Here's the full list of what's included.

Get a fixed-price quote
  • Endpoint inventory + current patch baseline
  • Patching policies + maintenance windows configured
  • Windows + macOS automated patching deployed
  • Third-party app patching (300+ apps) deployed
  • Test group + staged rollout configured
  • Server + line-of-business app patching
  • Vulnerability scanning + CVE prioritization
  • Patch failure alerting + remediation workflow
  • Monthly compliance reporting (PDF + dashboard)
  • Quarterly review of patch coverage + exceptions
How we'll work together

Our process. Step by step.

A short, structured timeline with real check-ins at each step. You always know what's next.

1
Week 1

Inventory

We catalogue every endpoint and server, assess current patch state, and surface the most critical gaps.

2
Week 1

Policy

Patching policies and maintenance windows are tuned to your business — security urgency vs. team disruption.

3
Week 2 onward

Deploy

Critical patches go to a test group, then broadly. Routine updates run on schedule.

4
Ongoing

Monitor

Failed patches and missing devices get alerted and remediated — never silently behind.

5
Monthly

Report

Monthly compliance reports plus a quarterly review of coverage, exceptions, and trends.

Industries

Patch Management for the businesses we know best.

Calgary-specific patterns, copy, and SEO baked in for these industries.

See all 35 industries
Free download
Patch Management Buying Guide
OS patching, third-party app coverage, staged rollout, and the questions every Calgary business should ask their patch provider.
Download PDF
FAQ

Questions we hear about
patch management.

Don't see yours? Ask on the call. There aren't dumb questions — only ones agencies don't bother to answer.

Ask us on a free call

Calgary, AB

Patch Management across Calgary.

We work with Calgary businesses in every quadrant. Click a community to see how we serve it specifically.

Let's talk

Ready for one team to handle all of it?

Book a 30-minute call with our Calgary team. We'll listen, map your situation, and send a fixed-price plan within 3 business days.

Free. No sales pitch.30 minutes, max.A real Calgary human.
The Hero IT team
The Hero IT team
Typically responds in under 2 hours