Hero IT
Managed IT

Backup and DR that actually works when you need it.

Ransomware, hardware failure, and human error wipe out years of business data in seconds. We make sure your backups exist, are tested, and can actually be restored — not just that they ran last night.

  • Immutable off-site snapshots · ransomware-proof
  • Defined RTO + RPO · regular restore testing
  • Documented DR plan + annual tabletop exercises
Fixed-price quote. No surprise invoices.Calgary, AB
backups · last 14 daysAll green
14-day backup history
RTO · recovery time
1 hr
Tested 14 days ago
RPO · data loss window
< 4 hr
Hourly snapshots
12 workloads protected · M365 + servers + endpoints
Off-site
Immutable · ransomware-proof
1-hour RTO · tested
Sound familiar?

An untested backup is just a hope.

Most Calgary businesses we audit have backups they cannot actually rely on. Here's what we see most.

1

You are not confident your backups actually work

Nobody's tested a restore. The reports say 'success.' That's not enough.

2

Ransomware could lock you out of your own data

Without immutable snapshots, attackers encrypt the backups too.

3

A hardware failure could cost you days of work

Recovery from on-prem-only backups takes longer than anyone hopes.

4

You have never tested your DR plan

Whatever runbook exists has never been used. It probably has gaps.

5

Backups are running, but no one is checking them

A green checkmark in a dashboard nobody opens is not protection.

6

Critical data lives only on a single laptop or server

Single point of failure — and it's been failing more lately.

7

You do not know your RTO or RPO

Without targets, you cannot tell if your backup strategy is working.

8

Your insurer is asking for immutable backups

It's now a hard requirement on most cyber insurance renewals.

What's included

Everything you'd expect,
plus what most agencies skip.

Every project includes the full list. Nothing is “an upgrade” or “out of scope” later.

Automated daily backups

Set-and-forget backups running automatically every day across servers, workstations, and cloud workloads.

Off-site & cloud storage

Data replicated to off-site cloud storage with at least 30 days of retention — separate from production.

Immutable snapshots

Snapshots attackers cannot encrypt, delete, or alter — the single most important control against ransomware.

Backup verification

Automated integrity checks plus regular test restores — because an untested backup is just a hope.

Rapid recovery

Restore individual files in minutes or entire systems in hours, with documented runbooks per workload.

M365 / Workspace backup

Third-party backup of mailboxes, calendars, and files — neither Microsoft nor Google does this for you.

Database & server backup

Application-aware backups for SQL Server, MySQL, Postgres, and your line-of-business systems.

Defined RTO / RPO

Recovery time and recovery point objectives that match the cost of downtime — not a one-size-fits-all SLA.

Disaster recovery plan

Documented DR plan with roles, runbooks, contact lists, and decision trees so your team is not improvising.

Tabletop testing

Annual tabletop exercises so the plan survives contact with reality before you actually need it.

In the box

What you walk away with.

Tested, restorable, immutable backups are the obvious deliverable. Here's the full list of what's included.

Get a fixed-price quote
  • Data inventory + criticality assessment
  • RTO / RPO defined per workload
  • Backup agents deployed (servers, endpoints, cloud)
  • Off-site immutable cloud storage configured
  • M365 / Workspace third-party backup deployed
  • Database + line-of-business app backup configured
  • Restore tests run + results documented
  • Disaster recovery plan written + reviewed with your team
  • Annual tabletop exercise scheduled
  • Monthly verification + quarterly DR review
How we'll work together

Our process. Step by step.

A short, structured timeline with real check-ins at each step. You always know what's next.

1
Week 1

Audit

Review what data you have, what is critical, where it lives, and how it is currently protected (or not).

2
Week 1–2

Design

Define RTO and RPO per workload, design a backup strategy, and pick storage tiers that match the cost of downtime.

3
Week 2–3

Deploy

Deploy backup agents, configure cloud storage, set up immutable snapshots, and document everything.

4
Week 3–4

Test

Run real restore tests against representative workloads — files, databases, full systems — and document the results.

5
Ongoing

Monitor

Daily backup verification, monthly restore tests, and quarterly DR reviews — so the plan stays alive.

Industries

Backup & Recovery for the businesses we know best.

Calgary-specific patterns, copy, and SEO baked in for these industries.

See all 35 industries
Free download
Backup & DR Buying Guide
Immutable backups, RTO/RPO, restore testing, and the questions every Calgary business should ask their backup provider.
Download PDF
FAQ

Questions we hear about
backup and disaster recovery.

Don't see yours? Ask on the call. There aren't dumb questions — only ones agencies don't bother to answer.

Ask us on a free call

Calgary, AB

Backup & Recovery across Calgary.

We work with Calgary businesses in every quadrant. Click a community to see how we serve it specifically.

Let's talk

Ready for one team to handle all of it?

Book a 30-minute call with our Calgary team. We'll listen, map your situation, and send a fixed-price plan within 3 business days.

Free. No sales pitch.30 minutes, max.A real Calgary human.
The Hero IT team
The Hero IT team
Typically responds in under 2 hours