Build technology that actually helps local businesses win
At Hero IT, you won't be stuck in one narrow lane. Our team works across managed IT, cybersecurity, websites, local SEO, automations, AI tools, and business communications — helping 200+ Calgary companies grow. If you like variety, autonomy, and work you can see in the real world, you'll probably like it here.
The Work
One company. Five technology disciplines.
Every team member gets exposure to real projects across web, IT, security, and communications — not just the same ticket queue every day.
Compensation & Benefits
No vague promises. Here's what you actually get.
Competitive Base Pay
Transparent salary ranges on every posting. No guessing games, no lowball offers, no waiting until the final interview to find out what the job pays.
Health & Dental Benefits
Full health and dental coverage starting day one. Extended health, vision, prescription, and paramedical services included for you and your dependents.
Remote-First Flexibility
Work from home, from our Calgary office, or both. We care about output, not where your desk is. Some roles require on-site work—we’ll always be upfront about that.
Paid Time Off
Three weeks vacation plus personal days and sick leave from your start date. We don’t track hours obsessively—take time when you need it.
Professional Development
$2,000 per year learning budget for courses, conferences, and books. We also pay for industry certifications—CompTIA, Microsoft, Google, and more.
Team Outings
Quarterly team events (bowling, escape rooms, dinners), an annual retreat, and weekly virtual socials for the remote crew. We like working with each other.
Modern Equipment
MacBook or ThinkPad—your choice. External monitors, peripherals, and a $500 home office stipend to set up a workspace that actually works for you.
Real Growth Path
Promotions based on outcomes, not tenure or politics. We’ll share exactly what you need to demonstrate to move up, and we’ll help you get there.
Open Positions
Join the team
IT Support Technician
IT & Security$58,000–$72,000 + on-call standby pay
Service Desk / Tier 2 Support Lead
IT & Security$70,000–$88,000 + on-call standby pay
Field Technician / Projects Technician
IT & Security$55,000–$72,000 + mileage + OT
Systems & Microsoft 365 Engineer
IT & Security$85,000–$105,000
Our Values
What it's actually like to work here
Transparency Over Polish
Real numbers, honest timelines, no corporate doublespeak. We tell clients what they need to hear, and we do the same with each other.
Breadth Is the Product
34 services across 4 categories means no one gets stuck in a silo. You will work on web projects, IT infrastructure, phone systems, and automations—sometimes in the same week.
Outcomes Over Activity
We measure results for clients, and we measure results for each other. Hours logged don’t matter if the work doesn’t move the needle.
Local Impact, Real Work
Your work shows up on real Calgary businesses’ websites and systems. You will see the plumber’s new site live on Google, the dentist’s phones working on day one, the accountant’s network locked down before tax season.
Autonomy With Support
Own your projects, set your priorities, and make decisions. Ask for help when you need it—no one here expects you to figure everything out alone.
Don't see your role?
We're always looking for support techs, network engineers, web developers, digital marketers, automation builders, and client success people. Send us your resume and a short note about what you're looking for.
Questions about working at Hero IT? [email protected] or (825) 479-4500